CrossPad Public Sale Update

2 min readMay 2, 2021

Hey there guys!
As you noticed, we experienced problems during our Public Sale.

Viralsweep Whitelist

The first main problem was from ViralSweep, which had an unexpected downtime.
We contacted them as soon as possible to fix it, and that was their response:

This caused a problem with API connection.
We should’ve had the winners randomly picked, same as it happened during the Presale. Sadly, the connection between them failed.
Since that, the “Check Whitelist” function was not working allowing every address to participate.

Website congestion

The second issue was the high traffic experienced on the website:

We reached a peak of around 20,000 users connected at the same time.

The server was so congested that we weren’t able to shut down the Pool page.

What will happen now?

We are at the moment working on a solution to bring to our community.
We’re already in a meeting discussing that, so please do not panic and give us time to fix the current situation.

We just ask for cooperation, so in the next couple of hours please do not harass us in DM cause we won’t be able to answer.

We are really sorry for the inconvenience, we will try to keep you updated as soon as possible.